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    SaaS and web app work from onboarding to billing

    Product and SaaS engagements centered on activation, retention, reliability and roadmap velocity.

    Free call. If we are not the right fit, we will say so.

    • 20+ projects delivered
    • 6+ industry contexts
    Projects delivered
    20+
    Industry contexts
    6+
    Core disciplines
    4+
    Regions and time zones
    3+

    Kinds of work

    The kinds of work we take on

    Examples of the engagements we take on. They are not client case studies.

    • SaaS

      Onboarding overhaul

      Checklists and empty states built around first success.

    • SaaS

      Billing transparency

      Usage meters and clearer invoices.

    • SaaS

      Admin performance

      Table virtualization and query cuts for ops teams.

    • SaaS

      API platform v2

      Versioned APIs with developer docs and sandboxes.

    Real client, real build

    What a client says after launch

    Delivered

    Passivae

    • Full-stack SaaS
    • Marketing automation
    • Agentic systems
    • DevOps
    Full stack, automation, agent workflows, and infra in one loop. No hero deploys. No mystery config. If something breaks at 2 a.m., we know exactly which repo to open.
    Shay IjazCEO, Passivae

    Our view

    Product work is outcome work

    We tie roadmap bets to user behavior and business metrics. The work here highlights activation, reliability, and GTM readiness, not feature counts alone.

    Perspective

    Activation is the new acquisition

    For SaaS, marginal gains in onboarding often beat marginal ad spend.

    Product delivery

    How we ship SaaS outcomes

    1. 01

      Jobs-to-be-done

      Clarity on who succeeds and why.

    2. 02

      Instrumentation first

      Events before big UI bets.

    3. 03

      Incremental release

      Reduce blast radius, increase learning speed.

    4. 04

      Retention loop

      Support, success, and product signals in one view.

    Put the next stage on autopilot

    Book 30 minutes. Leave knowing what turns on first.

    Tell us what runs today and what breaks. We do the rest of the thinking on the call.

    your next project

    What happens on the call

    1. You tell us what runs today and what breaks
    2. We point at the manual glue worth removing
    3. You leave knowing what turns on first
    20+ projects delivered for teams across 4+ time zonesor get a free website audit
    • Free
    • 30 minutes
    • Not the right fit? We will say so
    “I sleep better anyway.”
    Troy Morales · CEO, OWWO Chicken