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    Commerce & brands · Bag label

    Quiet luxury, and a store that runs itself

    Shopify store, brand design and operations automation for Maison Luna, a bag label.

    Maison Luna logo
    Project
    Maison Luna
    Sector
    Bag label
    Engagement
    6+ months
    Delivery
    One lead, start to finish

    The project

    What Maison Luna is

    Maison Luna is a fashion label that makes bags.

    The brief was quiet luxury: minimal, elegant, plenty of space, with the script logo setting the tone. The store had to feel that way and then stay out of the owner’s way.

    • Shopify store
    • Design and brand
    • Automation and operations

    Built with Shopify

    The work

    What we ran

    01

    Shopify store

    We built the Maison Luna store on Shopify.

    02

    Design and brand

    We designed the brand as it appears across the store, restrained on purpose.

    03

    Automation and operations

    Orders and fulfilment, stock, customer emails and enquiries are all handled automatically.

    Only here

    What made this one different

    Restraint as the design

    Quiet luxury leaves things out. The work was deciding what the store did not need.

    Four things nobody chases

    An order moves to fulfilment, stock updates, the customer hears about it, and an enquiry reaches the right inbox, with no manual step in between.

    How it ran

    One crew, every part of it

    Scope

    3 kinds of work

    Handled together, so nothing waits on a handoff between vendors.

    Delivery

    One lead, start to finish

    The same people from the first brief onward.

    Engagement

    6+ months

    A sustained engagement rather than a one-off job.

    Put the next stage on autopilot

    Book 30 minutes. Leave knowing what turns on first.

    Tell us what runs today and what breaks. We do the rest of the thinking on the call.

    work like this

    What happens on the call

    1. You tell us what runs today and what breaks
    2. We point at the manual glue worth removing
    3. You leave knowing what turns on first
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    • 30 minutes
    • Not the right fit? We will say so
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    Troy Morales · CEO, OWWO Chicken